usps consumer affairs email address

Posted on Mai 7, 2023

I go through their process of filing a complaint so they can investigate and every time they close it saying I got the package and I didn't. Do You Represent A Business On Our Site? Whomever you handed my package must've showed id for you to hand them my package and not putting it in the mailbox like you're suppose to. Mandatory fields are identified by an asterisk (*). 1401 W Fort St, Rm M-157. See a list of all upcoming USPS holidays and events. What next? Theft, delay, or destruction of mail by Postal Service employees and contractors, Workers compensation fraud or other healthcare fraud, Internal affairs or complaints against executive personnel. They have no proof but close my claim. On the website, you can also file a claim or request a refund for shipping. ***** and *** never do this. (248) 546-7107. Saturday 8 AM 6 PM ET, Federal Communication Commission (FCC) Telecommunications Relay Services (TRS) TTY Access for Deaf & Hard of Hearing. The Consumer & Industry Contact (formerly Consumer Affairs) Office Locator office(s) that . The post office I think is stealing my packages investigates themselves? PCC Postal Administrators Award Spreadsheets, Area Inspiring Mail (AIM) National Meeting - July 28, 2021, Parcel Data Exchange (PDX) API Customer Guide, Hazardous, Restricted, and Perishable Mail Instructions, Cigarettes, Smokeless Tobacco, and Electronic Nicotine Delivery Systems, Publication 52 - Hazardous, Restricted, and Perishable Mail, USPS Ship through IV-MTR Data Delegation Request, Correct and Standardize Your Address List, Undeliverable-as-Addressed (UAA) Mail Statistics, Acceptance of Returned International Mail, Mailer Diversion Notification and Request Log, Informed Delivery PostalOne! Find your USPS district consumer affairs office to discuss your complaint by phone or by mail. Hours of Operation USPS Mailing Promotions seek to increase engagement and response rates for Mailers by leveraging high value mailpieces. I have tried going through the **** system. International Association of Better Business Bureaus. Federal Communication Commission (FCC) Telecommunications Relay Services (TRS) -. On two occasions, last year, the carrier put notices in our mailbox that we had to pick up a parcel from the Foothills **** location, even though several people were at home. As a matter of policy, BBB does not endorse any product, service or business. For general information, how-to steps, or to learn more about USPS products and services, check our FAQs. If you're asking about a package or service that gave you a USPS Tracking number or confirmation number (e.g. Box or the front desk has not received it. Postal Service about lost or stolen mail or mail fraud. Customer Care Center USPS-NCSC 225 N. Humphreys Blvd Ste 501 Memphis, TN 38188-1001 We encourage your questions, comments and feedback, and look forward to . For more details and a full list of services, go to FCC Telecommunications Relay Services. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. USPS Mailing Promotions seek to increase engagement and response rates for Mailers by leveraging high value mailpieces. The Technical Support team can help when a website application or form doesn't work properly. Once on November 16, 2022 and again in January through USPS.com. Our mailing address is: USPS Office of Inspector General,1735 N. Lynn Street, Arlington, VA 22209-2020. NOTE: The tracking information available to customer service representatives is the same information you will see on USPS Tracking. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. Consumer product and service complaints. Closed Saturdays, Sundays, and Postal Holidays. e-mail us: postalone@email.usps.gov Call us: (800) 522-9085 Or write to us: PostalOne! Alternately, you may email USPS byclickinghere. Postal Service about lost or stolen mail or mail fraud. Monday Friday 8 AM 8:30 PM ET Contact PostalOne! I am not judging people. 2023, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. 1-800-610-8734 The U.S. The postal carrier keeps holding my mail for no reason. Postal Service complaint Find out how to file a complaint with the U.S. Washington, D.C. 20268 plus the mail is not put in the right mail boxs. For website-related issues only, contact the webmaster. The https:// ensures that you are connecting to the official website and that any information you provide is encrypted and transmitted securely. Get email updates on the latest OIG news. For website-related issues only, contact the, For the hearing impaired, please call our TTY at 1-866-OIG TEXT (, Equal Employment Opportunity and Diversity Statement, Reasonable Accommodation Written Procedures. You must have JavaScript enabled to use this form. 25 Dorchester Ave. Boston MA 02205-9602. Instagram. Serves as a liaison between customer and field operations to investigate and resolve customer service issues, complaints, inquiries and suggestions in order to increase customer satisfaction and improve customer service. Monday Friday 7 AM 11 PM ET Four complaints and four claims have been filed with the ************* ************** and no one is doing anything about it. Connect with our customer service representatives to help resolve your issue and get back on track. we have ring cams all over the house and have videos. Email: USPS Customer Service Call: 1-800-ASK-USPS (1-800-275-8777) Hours of Operation Monday - Friday 8 AM - 8:30 PM ET Saturday 8 AM - 6 PM ET Federal Communication Commission (FCC) Telecommunications Relay Services (TRS) - TTY Access for Deaf & Hard of Hearing When I mentioned it to the woman escalating my claim she said that was odd and against protocol. Well I already knew that was false but I saw him going through a whole stack of the same letters (these were some kind of legal documents (in large folders) from the city that multiple households received) and that indicates that he was putting the same notices in all those mailboxes, certainly so he didn't have to deliver them to the door.Look. Address Management : Verify & Transport : PostalOne! APPEALING A POST OFFICE CLOSURE i do not know how to email. Instead my mail is being returned to sender. To find your local District Consumer and Industry Affairs Office: click here. I checked the mail to find a notice from the **** driver stating to pick up my package from the office.The lock boxes are directly in front of the mail boxes so you cannot miss them. Conformation Number 2300-4900-0047-9250 My regional post office in *************************** will not forward my letters and bills to my temporary address. Find the "TRS Telephone Numbers" section to get the specific number you need. Write or email your complaint to USPS's Consumer Advocate office at: United States Postal Service Office of the Consumer Advocate 475 L' Enfant Plaza SW Washington, D.C. 20260-0004 caresponseteam@usps.gov USAGov Contact Center Ask USA.gov a question at 1-844-USAGOV1 (1-844-872-4681) Find us on social media Facebook. Are you serious? To see the most recent status of your packages, enter your tracking number in any search box on USPS.com. If you need help with your Informed Delivery service, please email Informed Delivery User Support. I have complained several times (at least 4 if not 5) times over the last couple years about **** leaving packages outside our gate where they can be seen and stolen, something that happens frequently in my neighborhood. File a U.S. If we do not have a number for your local field staffing or customer affairs office listed here send us their direct phone number and we will add it to the list like we did for the Ohio Valley and Kentuckiana Districts. There is no reason my package shouldn't have been delivered. I told her this office was going to close my case and say they delivered it and sure enough 2 days later they did. Select your state or territory from the alphabetical listing. Please contact me with more information needed I think the not even *********************** of proof I have listed below should be more then enough I have been contacting **** since October ************************************************************************************************************************************************************* receipts for Package And contents enclosed in package which I did after providing this information my package dropped off the face of the earth within three days and I have been fighting back-and-forth with **** since October 2021 an even when my package was still trackable now and ***** Is refusing to let me file any more complaints refusing my remedy being very unprofessional like And flat out rude They are using excuses it is not trackable anymore and so theres nothing they could do and then theyre exact words pretty much is Im c*** out of luck and so my six children that I purchase these bears for There is a lot more information documentation that I would be more than willing to provide and ask for immediate remedy and the remedy that I had already asked for which is that the Bears from the sky view ****** wheel in ******* ******* red white and blue be re-purchased and sent to me by **** and instead of eight bears make it 18 Eight to the original receiver and ate to me the original sender for my time and since October 2021 I have emails from MRC **** consumer affairs and dating back for months now about me trying to figure this whole situation out with this package and have been more than patient understand I have also contacted *************** ****** wheel multiple times now and I have told him about this situation and Im a document to Disabled I dont have been since **** and I will not be silenced as I told ****. Send a request via email to: mda@usps.gov Correspond at: USPS-NCSC 225 N. Humphreys Blvd. BBB Business Profiles may not be reproduced for sales or promotional purposes. To find your local District Consumer Affairs Office, please see USPS Consumer Affairs Office Locator. Please provide as much detail as you can. Are you a victim or have you witnessed a mail-related crime committed by a non-postal employee? The webpage is organized to provide consumers . The most common questions have to do with tracking packages or delayed delivery. Call: 1-800-ASK-USPS (1-800-275-8777), Hours of Operation Washington, D.C. 20260-0004. They will get you the answer or let you know where to find it. Saturday 7 AM 6 PM ET, Comparing International Shipping Services, First-Class Package International Service. Accessibility The U.S. For answers to frequently asked questions and customer service help: click here. She was friendly and helpful. For general information, how-to steps, or to learn more about USPS products and services, check our FAQs. Visit the. Hours of Operation 3) Local Postal Consumer and Industry Affairs Office: If you are not satisfied with the help you receive at your local post office, the Postal Service has local District Consumer and Industry Affairs offices nationwide with special personnel who can assist in solving local service problems. The site is secure. But some circumstances warrant notifying us here at the OIG, or the U.S. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. Find the nearest USPS location by city and state or ZIP Code. Respond to your customers for free.. 1-800-610-8734 This presentation provides instructions for applying for access to the IV Mail Tracking & Reporting application (IV-MTR). He gave me my letter and said something about how he couldn't deliver it because a truck was blocking him. NATIONAL CONSUMER PROTECTION WEEK March 28, 2008 > Area Consumer Affairs Managers and Customer Service Program Specialist Contacts, 350,351,352,354,355,356,357,358,359,360,361,362,363, 364,365,366,367,368, 865, 870, 871, 872, 873, 874, 875, 877, 878, 879, 880, 881, 882, 883, 884, 280, 281, 282, 283, 284, 285, 287, 288, 289, 297, 850, 852, 853, 855, 856, 857, 859, 860, 863, 864, 716, 717, 718, 719, 720, 721, 722, 723, 724, 725, 726, 727, 728, 729, 210, 211, 212, 214, 215, 216, 217, 218, 219, 590, 591, 592, 593, 594, 595, 596, 597, 598, 599, 200, 202, 203, 204, 205, 206, 207, 208, 209, Baltimore, Capital, Northern Virginia, Richmond, Greater South Carolina, Mid-Carolinas, Greensboro, 604, 605, 609, 613, 614, 615, 616, 617, 618, 619, 625, 626, 627, 515, 516, 664, 665, 666, 668, 669, 670, 671, 672, 673, 674, 675, 676, 677, 678, 679, 680, 681, 683, 684, 685, 686, 687, 688, 689, 690, 691, 692, 693, 224, 225, 228, 229, 230, 231, 232, 233, 234, 235, 236, 237, 238, 239, 244, 800, 801, 802, 803, 804, 805, 806, 807, 808, 809, 810, 811, 812, 813, 814, 815, 816, 818, 819, 820, 821, 822, 823 824, 825, 826, 827, 828, 829,830, 831, 240, 241, 242, 243, 245, 246, 247, 248, 249, 250, 251, 252, 253, 254, 255, 256, 257, 258, 259, 261, 262, 263, 264, 265, 266, 267, 268, 565, 567, 570, 571, 572, 573, 574, 575, 576, 577, 580, 581, 582, 583, 584, 585, 586, 587, 588, 750, 751, 752, 753, 754, 755, 756, 757, 758, 759, Appalachian, Cincinnati, Northern Ohio, Columbus, Erie, Central PA, Kentuckiana, Philadelphia Metro, Pittsburgh, South Jersey, 169, 170, 171, 172, 172, 173, 174, 175, 176, 177, 178, 179, 182, 184, 185, 186, 187, 188, 195, 196, 760, 761, 762, 763, 764, 768, 769, 795, 796, 739 790, 791, 792, 793, 794, 620, 622, 623, 624, 628, 629, 630, 631, 633, 634, 635, 650, 651, 652, 653, 460, 461, 462, 463, 464, 465, 466, 467, 468, 469, 472, 473, 474, 475, 478, 479, 486, 487, 488, 489, 490, 491, 493, 494, 495, 496, 497, 410, 434, 435, 436, 450, 451, 452, 453, 454, 455, 458, 470, Central Illinois, Chicago, Detroit, Gateway, Greater Indiana, Greater Michigan, Lakeland, Northern Illinois, Royal Oak, 500, 501, 502, 503, 504, 505, 506, 507, 508, 509, 510, 511, 512, 513, 514, 520, 521, 522, 523, 524, 525, 526, 527, 528, 612, 770, 771, 772, 773, 774, 775, 776, 777, 778, 155, 157, 158, 159, 160, 161, 162, 163, 164, 165, 166, 167, 168, 498, 499, 530, 531, 532, 534, 535, 537, 538, 539, 541, 542, 543, 544, 545, 549, 700, 701, 703, 704, 705, 706, 707, 708, 710, 711, 712, 713, 714, 039, 040, 041, 042, 043, 044, 045, 046, 047, 048, 049, 010, 011, 012, 013, 014, 015, 016, 017, 018, 019, 055, 636, 637, 638, 639, 640, 641, 644, 645, 646, 647, 648, 654, 655, 656, 657, 658, 660, 661, 662, 667, 400, 401, 402, 403, 404, 405, 406, 407, 408, 409, 411, 412, 413, 414, 415, 416, 417, 418, 420, 421, 422, 423, 424, 425, 426, 427, 471, 476, 477, 369, 386, 387, 388, 389, 390, 391, 392, 393, 394, 395, 396, 397, 889, 890, 891, 893, 894, 895, 897, 898, 961, 030, 031, 032, 033, 034, 035, 036, 037, 038, 050, 051, 052, 053, 054, 056, 057, 058, 059, 090, 091, 092, 093, 094, 095, 096, 097, 098, 100, 101, 102, 104, Caribbean, Central Jersey, Long Island, New York, Northern Jersey, Triboro, Westchester, Albany, Boston, Connecticut, Maine, Massachusetts, New Hampshire/Vermont, Southeast New England, Western New York, 070, 071, 072, 073, 074, 075, 076, 078, 079, 439, 440, 441, 442, 443, 444, 445, 446, 447, 448, 449, 540, 546, 547, 548, 549, 550, 551, 553, 554, 555, 556, 557, 558, 559, 560, 561, 562, 563, 564, 566, 730, 731, 734, 735, 736, 737, 738, 740, 741, 743, 744, 745, 746, 747, 748, 749, Bay-Valley, Honolulu, Los Angeles, Sacramento, San Diego, San Francisco, Santa Ana, Sierra Coastal, 970, 971, 972, 973, 974, 975, 976, 977, 978, 979, 986, 270, 271, 272, 273, 274, 275, 276, 277, 278, 279, 286, 733, 765, 766, 767, 779, 780, 781, 782, 783, 784, 785, 786, 787, 788, 789, 797, 798, 799, 885, 936, 937, 942, 952, 953, 956, 957, 958, 959, 960, 940, 941, 943, 944, 949, 954, 955, 962, 963, 964, 965, 966, 905, 906, 907, 908, 917, 918, 926, 927, 928, 910, 911, 912, 913, 914, 915, 916, 930, 931, 932, 933, 934, 935, Alabama, Atlanta, Central Florida, Mississippi, North Florida, South Florida, South Georgia, Suncoast, Tennessee, 298, 299, 304, 308, 309, 310, 312, 313, 314, 315, 316, 317, 318, 319, 398, Albuquerque, Arkansas, Dallas, fort Worth, Houston, Louisiana, Oklahoma, Rio Grande, 832, 833, 834, 835, 836, 837, 838, 990, 991, 992, 993, 994, 307, 370, 371, 372, 373, 374, 376, 377, 378, 379, 380, 381, 382, 383, 384, 385, 004, 105, 106, 107, 108, 109, 124, 125, 126, 127, Alaska, Arizona, Big Sky, Central Plains, Colorado/Wyoming, Dakotas, Hawkeye, Mid-America, Nevada-Sierra, Northland, Portland, Salt Lake City, Seattle, Spokane, Media Relations, Public Affairs and Communications, 1-31-08. Copyright 2023 USPS. . Get email updates on the latest OIG news. TTY Access for Deaf & Hard of Hearing. i just got other thing today plus and have it all on video. U.S. Government USPS-Consumer Affairs Office Complaints Complaints USPS-Consumer Affairs Office U.S. Government View Business profile Need to file a complaint? They are literally right in front of the mailboxes and they are available. Postal facilities are closed on federal holidays. PCC Postal Administrators Award Spreadsheets, Area Inspiring Mail (AIM) National Meeting - July 28, 2021, Parcel Data Exchange (PDX) API Customer Guide, Hazardous, Restricted, and Perishable Mail Instructions, Cigarettes, Smokeless Tobacco, and Electronic Nicotine Delivery Systems, Publication 52 - Hazardous, Restricted, and Perishable Mail, USPS Ship through IV-MTR Data Delegation Request, Correct and Standardize Your Address List, Undeliverable-as-Addressed (UAA) Mail Statistics, Acceptance of Returned International Mail, Mailer Diversion Notification and Request Log, Informed Delivery PostalOne! For the hearing impaired, please call our TTY at 1-866-OIG TEXT ( 1-866-644-8398 ). Learn more about what the Office of Inspector General FOIA Team can help you with. Something should be done and they need to be held accountable. By US mail: Consumer Advocate; US Postal Service; 475 L'Enfant Plaza SW Room 4131; Washington DC 20260-5601, FOIA/Privacy Act Call with questions about stamps or orders placed online through The Postal Store. BBB is here to help. If you still need more help, see the contact information for technical support, Postal Store orders, and more. If you do not wish to provide contact information, you may submit your complaint anonymously. The .gov means its official. Monday Friday 8 AM 8:30 PM ET If the document you are seeking is not available in our Document Library, please submit your FOIA request. The instructions include how to register for a Business Customer Gateway (BCG) account, add the IV-MTR service in the BCG, and receive and enter the authorization code. To locate a Consumer Affairs office, enter a city and state abbreviation or ZIP Code (Example, Seattle WA or 98111). Laureen.B.Alt@usps.gov. This isn't right and is starting to look like a scheme. Visit: FAQ | USPS. Use their online contact form. With the Postal Service solely responsible for mail delivery, they are almost always the one to contact. An official website of the United States government. Postal Bulletin 22225 > Write or email your complaint to USPSs Consumer Advocate office at. 202.789.6800, Postal Accountability and Enhancement Act, SCHEDULE OF REGULAR AND PREDICTABLE PRICE CHANGES. I have been making this exact temporary address change for the same time period, same address over the last 15 years without a problem.Now the postal system is completely unresponsive. They also can contact Postal officials nationwide electronically and immediately refer your issue to the appropriate local Postal manager who is in the best position to deal with your concerns. YouTube. 475 L Enfant Plaza SW Please provide as much detail as you can. Postal Service, U.S.Postal Inspection Service, and Postal Regulatory Commission. Email: USPS Customer Service What is the best way to contact the United States Postal Service? reports/data, 901 New York Avenue NW You can make a complaint about problems with your mail service online, by phone, or in person at a USPS facility. If you have trouble using one of the following, please give us a call. Customer service issues (such as poor service, wait times, postal vehicle parking/driving complaints, or similar concerns). i have done reports with **** police, better business bureau, post master and the local post office. File a complaint through USPIS online about: To comment or complain about a policy change, such as postage rates, contact the Postal Regulatory Commission (PRC). Publications 10/22/2022 Postal Bulletin 22225 > NATIONAL CONSUMER PROTECTION WEEK March 2-8, 2008 > Area Consumer Affairs Managers and Customer Service Program Specialist Contacts District Name The number for that office is. Individuals who are deaf, hard of hearing, deaf-blind, or have speech impairments can connect with USPS by using the FCCs TRS program: Access your states telecommunications relay service (TRS) to make TTY calls by dialing 7-1-1 or. I have bills addressed to me which never arrived at my temporary address. Average of 1 Customer Reviews. Email: george.r.kippenhan@usps.gov. Still nothing. Consumer Affairs Office Locator | PostalPro Main Menu Mailing and Shipping Mailing Intelligent Mail Barcodes (IMb and IMcb) Full-Service Service Type Identifiers (STIDs) eInduction Seamless Acceptance Secure Destruction Enterprise Payment System (EPS) Mailing and Shipping Solutions Center Mailpiece Design Support Shipping Postal facilities are closed on federal holidays. To file a complaint about theft, fraud, or waste at a USPS facility or by a USPS employee, contact the USPS Office of the Inspector General (OIG). Provides information from the Postal Service to customers on Postal policy and procedures. For more details and a full list of services, go to FCC Telecommunications Relay Services. Saturday 8 AM 6 PM ET. Closed Saturdays, Sundays, and Postal Holidays. Boston MA 02205-1234. If you still need more help, see the contact information for technical support, Postal Store orders, and more. USPS Corporate Account Address Element Correction / Address Change Service how to participate Postal Service in their names, and each one having different responsibilities and jurisdictions, its no wonder people sometimes arent sure where to turn for help with lost, delayed, or damaged mail.

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usps consumer affairs email address